Complaint of Foul Smell From Pond At Ketapang Road, Taman Rinting, Johor Bahru
1 February 2012
STP Jalan Ketapang, Taman Rinting, Johor Bahru
|Activity Background and Current Problem|
The problem had been identified based on the complaints of unpleasant smell by nearby residents. There was an overflow of sewage at a manhole in the treatment plant due to breakdown of 2 units of RSP pumps.
Besides that, the wiring system for the control panel had been vandalised.
|Effect to Consumer/ Public|
The above problem caused a nuisance to the surrounding residents due to the stench from overflowing untreated sewage. It disrupted the lives of the surrounding community for almost two months.
Following a site visit, SPAN wrote a letter to the MBJB asking for the immediate corrective action for the problem.
|Benefit to Consumer/ Public|
The problem was solved by MBJB repairing the pumps and clearing the blockage.